Terms and Conditions

Welcome to SkinGlow.ae! By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making a purchase or interacting with our site. If you disagree with any part of these terms, you must not use our website.

1. General Information

  • Website Owner: SkinGlow.ae 
  • Website Usage: By using our website, you confirm that you are at least 18 years old, or you have the consent of a parent or guardian to use the website.
  • Modifications: We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective as soon as posted on this page, and your continued use of the website constitutes acceptance of those changes.

2. Products and Services

  • Product Availability: All products listed on SkinGlow.ae are subject to availability. We reserve the right to limit quantities or discontinue products without notice.
  • Product Descriptions: We make every effort to ensure that product descriptions, images, and pricing on our website are accurate. However, we do not guarantee the accuracy of these details. SkinGlow.ae reserves the right to correct errors in product descriptions, pricing, or availability at any time.
  • Prices: Prices listed on our website are in UAE Dirhams (AED). Prices are subject to change without notice and do not include taxes, shipping, or handling fees, unless specified otherwise.

3. Ordering and Payment

  • Order Process: By placing an order on SkinGlow.ae, you are making an offer to purchase products. We reserve the right to accept or reject your order for any reason.
  • Payment Methods: We accept various payment methods, including credit cards, debit cards, and payment gateways (e.g., PayPal, Apple Pay). You agree to provide valid and accurate payment information during the checkout process.
  • Order Confirmation: After placing an order, you will receive an email confirming receipt of your order. This is not an acceptance of your order. Acceptance occurs only when your order has been processed and dispatched.
  • Pricing Errors: If a pricing error occurs in your order, we will notify you before shipping and give you the opportunity to cancel or amend the order.

4. Shipping and Delivery

  • Shipping Information: We currently offer shipping within the United Arab Emirates. For more detailed shipping information, including shipping costs and estimated delivery times, please refer to our Shipping Policy.
  • Delivery Delays: While we strive to deliver your order on time, we are not responsible for delays caused by third-party delivery services, weather conditions, or other unforeseen circumstances.

5. Returns and Exchanges

  • Returns Policy: If you are not completely satisfied with your purchase, you may return items in accordance with our Returns & Exchanges Policy. Please ensure the items are unused, in original packaging, and in a resellable condition.
  • Non-returnable Items: Certain products, such as opened or used skincare items, are non-returnable due to hygiene reasons.

6. Account Security

  • Account Creation: To place an order or access certain features of the site, you may need to create an account. You agree to provide accurate, current, and complete information during account registration and to maintain the confidentiality of your login credentials.
  • Account Responsibility: You are responsible for all activities that occur under your account. If you believe your account has been compromised, please contact us immediately to secure your account.
  • Account Termination: SkinGlow.ae reserves the right to suspend or terminate your account at any time if we believe you have violated these Terms and Conditions.

7. User Conduct

When using our website, you agree not to:

  • Violate any applicable laws or regulations.
  • Post or transmit harmful, offensive, or illegal content.
  • Interfere with the security or performance of the website.
  • Use the website for fraudulent or unlawful purposes.
  • Use any automated means (e.g., bots or spiders) to access or collect information from the website.

We reserve the right to suspend or terminate your access to the site if we detect any such misuse.

8. Intellectual Property

  • Ownership: All content, including text, images, logos, graphics, and other materials on SkinGlow.ae, is owned by SkinGlow.ae or licensed to us and is protected by copyright and other intellectual property laws.
  • Limited License: You are granted a limited, non-transferable license to access and use the website for personal, non-commercial purposes only. You may not copy, distribute, modify, or exploit any content without our prior written consent.

9. Privacy and Data Protection

  • Privacy Policy: Your use of our website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using the site, you consent to the collection and use of information as described in our Privacy Policy.
  • Cookies: Our website may use cookies to enhance your browsing experience. By using the site, you agree to our use of cookies as outlined in our Cookie Policy.

10. Limitation of Liability

  • No Warranty: SkinGlow.ae provides its website and services on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding the website’s availability, accuracy, or reliability.
  • Limitation of Liability: To the maximum extent permitted by law, SkinGlow.ae will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website, including, but not limited to, lost profits, business interruption, or loss of data.

11. Indemnification

You agree to indemnify, defend, and hold harmless SkinGlow.ae, its affiliates, employees, and partners from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or in connection with your use of the website, your violation of these Terms and Conditions, or your violation of any third-party rights.

12. Governing Law and Dispute Resolution

  • Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates.
  • Dispute Resolution: Any disputes arising out of or in connection with these Terms and Conditions shall be resolved through binding arbitration in the UAE.

13. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Thank you for choosing SkinGlow.ae. We are committed to providing you with high-quality products and an exceptional shopping experience!